"
As a first time home buyer Amber Gross made sure that I had all the recourse's and education I needed. There was never a time in this process where I couldn't reach her to answer any of my questions Day or Night! She's very knowledgeable and experienced. She was AMAZING from start to finish and such a pleasure to work with. I couldn't have gotten the finish line without her. I would definitely recommend her services to anyone in need of a realtor. Thank you again for everything Amber.
"
- Siera G.
"
Devin did an excellent job. He would not let me give up another being outbid 5 times. He is professional and his famous quote to me was if it was meant for you you will get it. He was absolutely right and I got the best house of I’m all. Everybody Lin my family loves the house. If you are looking to purchase or sold your home look no further Devin Robinson is the way to go. Thanks aand Daniel Mack from NFM Lending
"
- Diane Jones
"
Devin Robinson has to be the one of the best realtor there is. We were worried we’d never find a house in this market with our first realtor so we parted ways but Devin made what seemed impossible, realistic!! We were automatically set up(via email) to see new properties as soon as they hit the market. Devin did not waste time, as soon as we made him aware of a house we wanted to tour, he got back to us with an appointment time within the hour. That’s how we found the house we eventually purchased. It was listed at 8am, I asked Devin for a tour at 8am and we were at the house at noon. He worked with the loan office immediately and we had an offer on the house at 1pm and now we call that place home. I couldn’t ask for a better realtor.
"
- Michelle Randall
"
Being first time homebuyer, I had no clue what to expect. Tabitha guided through the process with ease and was readily available when I needed her.
"
- Tuesday Bennett (Respiratory Therapist)
"
My family and I cannot express how grateful we are to Ms. Nkechi and her team. Going above and beyond is an understatement. She is always available for our questions and makes sure the house we are looking at is exactly what we asked for. She was always punctual and extremely kind. There is not any one better for the job. This is my first home and I am completely in love with it.
"
- Ki-Annin Nai (Home owner)
"
Absolutely FANTASTIC!!! She went above and beyond in every way! There was never a time in the process where we could not get ahold of Amber and it really put us at ease. Even after purchase she was still reachable and willing to assist us! We will undoubtedly recommend her to any of our friends looking to purchase a home in MD. Thanks again for everything Amber!!
"
- Niamke Carrington
"
I am glad to have had Mrs. Brenda as my realtor, as she has consistently remained professional. Mrs. Brenda had a sense of knowing what I was looking for in a home and at times advised me of homes that she knew would not be of interest to me. This shaved off some time in my search. She was always made herself available to answer any questions that I had. I highly recommend her as a realtor.
"
- Lauren Jacobs
"
Tabitha Richardson is hands down, the BEST realtor that I have ever worked with! She's very professional and extremely knowledgeable in all things regarding real estate. Calls/emails/text messages were always answered promptly. She helped me and my husband find a new home, and she helped us sell a rental property. For the rental property, she recommended a contractor to update the property and offered ideas of what upgrades to do to make the property beautiful - I had several offers within 1 week of being on the market and poof, it was SOLD!! Be sure to tell your family and friends about her, I Do!!!
"
- Sharon Owens
"
Devin was great! Once we got connected he was very responsive to any questions I had during the searching process. Since I am not from the Baltimore area he went above and beyond to help me select the right house in the right area. I plan to continue working with Devin for all of my future home buying needs!!
"
- Ricky Hayes
"
Devin was absolutely amazing! He was very knowledgable and was always available when I had questions or concerns. He made this entire process enjoyable and I will definately be using him again when I'm ready to sell my home and purchase a new one.
"
- Brashae King (Lead Associate of Operations)
"
Ms Brenda is not only very professional and she provided excellent service. She made feel like I was a part of her family and she was very invested in my process. I had to buy a home in a very short period of time and she patiently and lovingly took my family and I from one home to the other. We saw about 20 homes in less than a week. I am also a first time home buyer and she held my hand throughout the process. IF YOU NEED A REALTOR, MS BRENDA BROWN IS THE ONE FOR YOU!
"
- Ethel Nkwanyuo (REGISTERED NURSE)
"
HIGHLY RECOMMENDED! Devin was professional, knowledgeable, and very patient with my wife and I. He made sure that we found the right home that checked all the boxes! We were fortunate to have him on our side.
"
- Keonte Hazelton (Director of Food and Nutrition)
"
Mrs. Brenda Brown is what I would call the Realtor of Year! Mrs. Brown understood our every need to purchase our new home. She gave us valuable in sight to what to look for when purchasing a home. Mrs.
Brown accommodated her schedule to fit our schedule. Her communication with us was a key point, she called, texted an emailed us with informative information throughout the entire process. She was very passionate about what role she played in assisting us with purchasing our new home. Mrs. Brown even went to bat for with the seller to give us an extension as it was needed do to our lender’s tardiness. My opinion she was a realtor angel sent from heaven! We appreciate everything you did for us!
"
- The Thompson (Driver)
"
Brenda Brown is an awesome realtor! She really listened and took into consideration what I was looking for. Even when I got discouraged, she said to me “If I have to show you 100 homes, we will find the right one for you.” And we did just that. We kept looking until the right one came long. Brenda is very patient, consistent, and informative!!! She will definitely guide you on the right path! I highly recommend Brenda Brown as your realtor!!!
"
- Ali Gilliam
"
Devin was very patient, and determined to get my family and I a home . He came out even late at night when we saw a house listed , he fought for us to get the best deal . The home that we have now is so beautiful. We thank you for your service
"
- Latonya Robinson
"
Tabitha was such a pleasure to work with! I was a first-time homebuyer with very little knowledge about of the home buying process. From our first conversation I knew instantly that she was the one to close this deal for me. She is transparent and hands-on, made the process seamless.
She was patient as I was just so ignorant to the home-buying process. I appreciated her allowing me to consult my Dad, since I was so inexperienced - I mean for every little thing, to the point she anticipated me calling her back! She was always available, responsive, and just the sweetest realtor.
"
- Khalea Lester, MBA (Senior Business Analyst )
"
I was initially uneasy about buying a home in this economy, but Amber took all of my worries away! Amber was patient, kind, and transparent throughout the entire experience. She paired me with a great lender, as a team they strategically mapped out every step from start to finish . Amber is AMAZING and made the experience so seamless and stress free. Not to mention, we were able to close on my son's 9th birthday. Talk about a birthday present he will NEVER forget. Only Amber could pull off a such a timely purchase. I highly recommend Amber to anyone in search of a great realtor. Thank you so much Amber!
"
- Erika Dorsey (Birthday Blessings!)
"
The BEST REALTOR ever! He stayed on point and on top of everything even when our lender was failing on their end. He is very knowledgeable in this industry. He found me and my husband the house we were looking for. I definitely recommend him as a realtor.
"
- Alexis Rice
"
Good Afternoon,
I just want to say thank you. Mrs. Brenda Brown, has a joy to work with. She came highly recommended. and I enjoyed working with her. She was pleasent at all times, she keep me abreast of everything from day one, until I went to settlement. She's has a wonderful spirit and such a caring heart, with the best attitude.
Thank you,
Shae D. Smith
"
- Shae D.Smith
"
Brenda Brown was amazing, she explained the process, and from the start she knew how much our home would sell for. "She was on point" She not only did her homework but walked us through the steps making our sell stress free.
I highly recommend Brenda Brown to anyone who is nervous about the sales process or looking to make this an easy process in general. She is straight forward, cares about your goals and will get the job done!
"
- Eileen Gonzalez (Recruiter)
"
Extremely professional, I would recommend her to anybody.
"
- Yetunde Bamidele
"
Amber was professional, thorough and most importantly - TRUSTWORTHY. Would most certainly recommend her to anyone looking to have low stress and enjoyable buying or selling experience.
"
- Carlton
"
Great job. Passionate, effective and effective. On top of her job and good reach in the community. Will surely recommend her always.
"
- Ayorinde Oladunni (Director )
"
I had the best experience buying a house with Amber Gross. While the process seemed very long daunting, she took time to walk me through all the steps, gave me time to consider my options, and came through when I needed them. She helped me get the best deal and the house just the way we wanted. We began the process in October and by Thanksgiving, I closed on my first home. As an independent mother of two, this was a milestone and a huge accomplishment for us. I appreciate Amber for making this experience a pleasurable one. Extremely happy with her professionalism, kind manner and service.
"
- Camille Warren (First Time Home Owner )
"
Tabitha is the best! We used her when purchasing our home as first time home owners, and we used her services for the very sell of that same home. She was wonderful and so helpful in each step of the way. I plan on utilizing her services for the next purchase of my next home. I appreciate her so very much. She was extremely knowledgeable.
"
- Kimberly N Withers (Principal, QA Technician)
"
I highly recommend Tabitha to assist you in selling or buying a home. Tabitha is a Realtor that will give your house a “Real Tour” and get it sold! She is knowledgeable, professional, eager to make things happen and passionate about what she does. Anything dealing with real estate give Tabitha a call ASAP!
Thank you Tabitha for getting my home sold with no problem!
"
- Renee Stewart
"
Devin Robinson made the experience of selling the home my mom I owned a professional and pleasant experience. It was not easy for me as my mom passed away in January 2023!!Devin was so kind and so patient with me through this process My tech skills are limited and he was right there every step of the way. He was resourceful and reassuring. I know I was blessed to work with Devin
"
- Beverly J Harris
"
As a first time buyer you have alot of questions and concerns. Devin made the process for me very easy because of his knowledge and professionalism of the business. He broke it down which made it easy for me to understand . When I called he was very prompt in returning my calls and you want that. You have to know that your realtor is there making sure he is hearing you. Giving you the best advice and connecting you to best people to make your home buying process go smoothly as possible. I would recommend Devin Robinson to my friends and family.
"
- Pamela Cheeseboro
"
Tabitha was AMAZING!!!!! She was very kind and patient. She always made sure to ask me what I wanted and what I thought. She always answered my questions and didn’t mind explaining in details until I felt comfortable. I felt valued and important. Words can’t describe how grateful I am for her! I truly appreciate her! Thanks again!
"
- Shampain Page
"
Dev got the job done! Really dependable, helpful and has knowledge of what he’s doing! If I had to do it all again, Dev would be the guy who I would call. Thanks for the professionalism. Highly recommended.
Thank you.
"
- Dorian Robinson
"
Tabitha helped me every step of the way through the house buying process. Even when I became discouraged she motivated me to keep going. I highly recommend Tabitha. She was professional and patient from beginning to end. Thank you again, Tabitha!
"
- Gladys Brown
"
Great job. Passionate, effective, and effective. On top of her job and good reach in the community. Will surely recommend her always.
"
- Ayorinde Oladunni
"
My experience with mr. Robinson was nothing but the best. I had no knowledge of homeownership or the progress to get to that point , but with help from mr. Robinson and his team together we made it??. His team and I worked day and night to find me my dream home and I highly recommend him to anyone who’s ready to buy and purchase there dream
Home too
"
- Tarrell Wilson (Driver)
"
Amber was our agent to buy a new home as well as to sell our first home. Let me start by saying we were in the midst of the real estate boom and my husband was not easy to please. We looked at sooooooo many houses! Amber's sweet disposition never changed! She was ready to schedule every home, knowledgeable in pointing out pros & cons of properties, even telling us to "listen" to see if the traffic sounds would be a bother. We finally found the perfect home and sadly the seller passed away-- she hung in there with her encouraging spirit! Reminding us that she was for us and would start the search again if we liked.
The house finally closed, then it was time to sell. Again, our Amber came through! When we received a ridiculously low offer she told the would be buyer that his offer was basically a joke! The house sold in a short time, she was there to answer every question or concern and again with a pleasant, helpful disposition.
Amber was a blessing to us and we have basically claimed her as extended family!! She's a treasure!
"
- The Nelsons
"
My family and I were first time home buyers. Tabitha Richardson, was a Godsend. Her outstanding, expertise knowledge helped us to secure our first home. She made our experience, amazing, easy and fast. She took us to every home we asked to see. She reached out to the sellers agent to make sure all our needs were met in a timely manner in the purchase of our new home. Looking, finding and closing on our home was a major deal to us and she made it most pleasurable. I will highly recommend her for your home buying experience, it will be the best choice you ever make when it comes to purchasing your home!
"
- Audry Pruitt
"
Devin was very helpful when I purchased my investment property. He handled meeting with my electrician, getting my home warranty upgraded, and even set up the call with my alarm company. He was also very patient throughout the process of searching for my perfect property. Devin answered every call and email with urgency. He has his own preferred list of people from the diligent Inspector to a very friendly Title Company. I would recommend Devin to anyone looking for a reliable Realtor. I look forward to working with Devin again on my next purchase.
"
- LaKia Williams (Home Buyer)
"
Well let me tell yah it was quite an experience! I wanted to give up so many times. But Ms. Tabitha wouldn't let me! Lol
Her drive is amazing if she hadn't of pushed I would have missed out on what God truly had in store for me! She made sure I was treated fairly even though the process was a nightmare! Lol Patience is definitely a virtue! I could hear her now saying we almost there Ms. Tonda in her New York tone! It was amazing and she held it down! You selling she'll have out in a week! Lol She is definitely a sure fire hit! Thanks Tabitha! Love yah!
"
- Tonda Jackson
"
Tabitha came in a clutch! Our home had already been on the market with another realtor for months with no success, very little marketing and barely any showings. She quickly turned things around once onboard! We had more showings in the first week with her than we had all the months it had previously been on the market. Tabitha is very knowledgeable and experienced and was able to clearly guide us through the process. We received multiple offers, even while on the market over the winter months and holidays. Now our first home is sold and will be closing on our new home soon thanks to Tabitha!
"
- Latrice Byrd
"
What can I say about Amber Gross as a Realtor; she was Amazingly Patient !
Her level of professionalism is unmatched and her knowledge of the market as well as continuing to fine-tune her craft to know the areas within the Baltimore Metropolitan area was a plus. As a 1st time home buyer, I had put this big investment off for years always finding a reason to not be ready to make such a huge financial obligation; so when I decided to make this move I interviewed several realtors some were referred and some long time friends/family members. But this was serious friend or family I wanted someone who was patient and met me where I was mentally and financially in this process. As you know it can be nerve wrecking even with clients with the best credit but Amber as my realtor and the lender was with me every step of the way never got an attitude stayed consistent. Always willing to assure me that they had it under control and that honestly this was all part of the process that they are used too.
Amber even went the extra mile letting me look at homes after homes with no complaints until I felt it met the renovations I desired and a home that was within my budget. Most important as a client sometimes we get so engrossed in the renovations of the home; we forget about the area and neighborhood for future market. Amber brought that expertise to the game too, she want her clients to feel like that made a not only good decision but a decision that feel comfortable about. She not just trying to make a profit as a realtor but she trying to build long client relationships and her reputation of being a realtor with integrity.
"
- Elsha Moore (Client-Purchaser)
"
I went into this home buying opportunity not knowing anything. Tabitha was knowledgeable and kindly walked me through the entire process. She made every step along the way easy and I had a GREAT experience. If I sell again, I will definitely recommend and use Tabitha again!
"
- Icia Ragsdale (Clinical Director)
"
I love the work that Devin does very professional
"
- Aisha waller (Buyer)
"
I was a new home buyer and I don’t know what I would have done without Devin. From day one, his communication was excellent. Walking me through each step and making sure I understood. He listened to what I wanted and found me the best property. Our journey was 6 months because of some seller issues with the new construction home I was buying. Many times I wanted to stop but Devin was there to support. Always keeping me updated and giving a positive word. He was a advocate for me, visiting the property numerous times to do everything he could to get me in the home. Devin is very knowledgeable in his field. He’s always available if you have questions. He’s transparent, honest and upfront. I would recommend anyone looking for a home to contact Devin, especially first time home buyers. He’s the man.
"
- Darryl Gray
"
Schuleta did a great job as my realtor. She made herself available for me when needed, explained the housing process in a way that was understandable, and advocated on my behalf to ensure my offer was accepted. I would highly recommend her . She did an excellent job.
"
- Aisha Wright-El
"
The best in the business. She’s very knowledgeable experienced and patient. She will go the extra mile to insure your business. Definitely and amazing experience.
"
- Christopher Hernandez
"
Mrs Richardson was absolutely a delight to work with, She was very professional, always on time, extremely patient and understanding on how stressful the home buying process can be. I Can honestly say Tabitha made my first time home purchasing experience very comforting, she was excellent!
"
- Rinah Parker (Claims Analyst)
"
Devin was very very professional. He was consistent and he does his job well. He was determined to help me all year and we got the job done
"
- Shelbi murphy
"
This letter will serve as my letter of recommendation for Real Estate Agent Brenda Brown. She assisted me with the purchase of my first home in Baltimore, Maryland in 2022. I contacted many real estate brokers/agents and can say with confidence that Brenda Brown is the best in the business.
Brenda Brown is very conscientious and tenacious. She keeps her clients best interests in mind. One of the qualities I respected the most was her no- nonsense style. As a busy executive, I don’t have time for nonsense. She gets to the point quickly yet professionally, always respecting the clients time. She does an exemplary job of listening to her client’s needs and does not waste time showing properties which do not meet the client’s objectives. She is extremely responsive to questions and responds immediately.
I have the highest level of confidence in her will be contacting her for all future transactions, I will only have Brenda Brown represent me because it was a very positive experience.
Respectively submitted,
?Angela Paige
"
- ANGELA PAIGE (Settlement Negotiator)
"
Devin was professional and very responsive in all aspects of the real estate transaction he handled for me. I was always made aware of what was happening in the present and also the next steps. I will definitely recommend Devin to friends and family. A++
"
- Jay Rouse
"
I would highly recommend Tabitha and services for all of your realtor needs! She was patient and attentive! Very knowledgeable and was able to answer any questions I may have had. I was able to close in a beautiful home thanks to Tabitha! Will definitely use her for future real estate needs
"
- Sam Brown
"
My God, where do I begin. I remember the first night Ms. Brenda called me, I had saw an ad on Instagram about finding the perfect realtor, and I honestly didn’t think it would work. That was literally the BEST thing I could’ve ever done. I explained to her how she was the FIFTH realtor I had been in contact with (I’ve been on this journey since 2021), and she told me she would take care of me. She did not lie, and she definitely didn’t disappoint. If I remember correctly, she called me at the end of March, the end of May, I closed on my home. She has taught me patience, and she’s definitely gained a nuisance (myself) FOREVER. I could never ever thank her enough. She made my process so easy and always reassured me that I would know my home when I walk into it. The one day I decided to take my daughter to look at homes with me is when I found out forever home. She has helped me in ways that she will never understand. Ms. Brenda, I thank you sooooo much. From the bottom of my heart. From Alexis and A’Ryon, you are very well appreciated. Continue being the great woman and leader you are, you are crushing it and making dreams come true while doing so. Much love and appreciation, Alexis S??
"
- Alexis Sims
"
I truly want to thank Tabitha for assisting and helping us through the process to make one of the bigger decisions in our lives. A little uncertain at times, but we have been very fortunate to work with her to close on the house. I would recommend Tabitha to assist anyone with the selling or purchasing of a home. Thanks again and on to the next one!
"
- Prendis Bennett (Seller)
"
Nkechi has been a pleasure to work with. She was very professional, helpful and available when needed. She's very knowledgeable and was able to meet our needs while exceeding our expectations. I will definitely be recommending her to family and friends and looking forward to working with her on our next home.
"
- Ganiyat Adigun
"
Amber was such a pleasure to work with. She’s very knowledgeable. Whenever I had questions or concerns she was ALWAYS there to answer and/or assist. I would definitely recommend Amber for anyone looking to buy or sell a home.
"
- Tyeisha Beverage
"
Mr. Robinson is a jewel of a Realtor! He explained the home buying process every step of the way.
Devin is a subject matter expert ready to assist with your realty needs. Should a question require assistance outside of his expertise, he collaborates with other professionals, to get answers.
When I’m ready to attain a second home, I’ll call on Devin! Thanks Mr. Robinson, You are the best!
"
- Tamara A Thompson (New Home Owner)
"
It was a pleasure working with Devin. He was very professional and attentive to what me and my wife were looking for in our first home. Helped us feel comfortable through every step of the process. Even through difficulties and unprofessionalism of the sellers agent Devin remained professional and easy to work with. We’ll definitely be back for our next home purchase.
"
- Garrett Brace
"
Brenda Brown is an awesome realtor! She really listened and took into consideration what I was looking for. Even when I got discouraged, she said to me “If I have to show you 100 homes, we will find the right one for you.” And we did just that. We kept looking until the right one came long. Brenda is very patient, consistent, and informative!!! She will definitely guide you on the right path! I highly recommend Brenda Brown as your realtor!!!
"
- Ali Gilliam (Home Buyer)
"
Good relationships are important. Especially when you are considering a realtor. Brenda Brown assures the client that good communication is an important part of the process. The diligence to stay on top of each detail builds that trust and dependability one can rely on during this venture. With that being said, this realtor is self-motivated, pays attention to detail, and understands the local housing market. Her team approach to the client is a management style that solves problems and builds success.
"
- Marcia Larkins
"
As a first-time home buyer, the process can be extremely intimidating and confusing, but Dev was a great partner in finding me and my wife an incredible first home. We were based out of state which can make things tricky, but Dev was incredibly responsive and quick to act on getting us in for virtual showings. I couldn't be happier with our choice to work with Dev and couldn't give a stronger recommendation for those looking for a realtor in the Baltimore area!
"
- Tim Mar
"
Thank you for helping me get my house sold so fast! I appreciate the guidance through the process. I will definitely be using you again soon!
"
- Walt Vegas
"
Arlene was absolutely amazing. She really listened to everything I wanted and delivered. She took her time in explaining everything to my husband and I. When the lender didn't give us enough money to find a wonderful house she negotiated to get us more money. She also negotiated on our behalf to get the seller to put up money towards the closing costs. At our closing she even surprised us with a gift for us and our dog. She was a delight to work with being first time buyers. She never left one rick unturned
"
- Letonia Y Blanding (HIM Support Specialist )
"
Devin was very attentive to what my must haves were. He was very patient and was always available to answer any questions. He’s very knowledgeable about the housing market. I would definitely recommend him to anyone searching for an agent that will make you feel like you’re his only client.
"
- MONICA B (Client )
"
Tabitha is awesome! I honestly thought I would have a hard time selling this home, especially during a global pandemic, but she sold it quicker than I could have ever imagined! I would definitely recommend Tabitha for all of your real estate needs in the MD area!
"
- Terencia Peebles (Change Management Professional )
"
Tabitha did a great job with our selling home and buying of a new home.
"
- Daylan Jones
"
From start to finish Tabitha guided us through the home selling and buying process with knowledge, expertise and professionalism. We knew from the first meeting that Tabitha was the one for the job. We would highly recommend Tabitha Richardson.
"
- Rena Anderson
"
IF YOU ARE LOOKING FOR I HOME , I HIGHLY RECOMMEND DEVIN ROBINSON.
VERY PROFESSIONAL , UNDERSTANDING AND VERY PASSIONATE ABOUT HIS BUSINESS.
DEVIN REALLY MADE SURE I GOT EXACTLY WHAT I WAS LOOKING FOR . HE LISTENED TO ME AND STUCK IN THERE . I REALLY WANT TO SAY THANK YOU AND I'M LOVING MY NEW HOME.
"
- Camisha Booth
"
Ms.Nkechi has helped us sell our house which has been on the market for awhile she was fast and swift with it and I’m sure many more of you out there wants someone who handles they job fast and neat, I would like to thank Nkechi for helping me and my family sell the house and I’m sure the new owners are also glade that they got a big house.
"
- RYmond Kukwabantu
"
Devin was very professional , helpful and was there for me with all my questions and concerns. This was my first time buying a home and he made this transition less stressful as he could on his part. I have recommend Devin to my friends and one is also about to buy her first home like me. Devin you ROCK!!
"
- Balinda Vaughn (Truck driver )
"
The home buying process can be stressful, feel rushed and impersonal, so I was nervous going into it. Amber was absolutely amazing, if I could give her 10 stars I would. She had lots of patience with my husband and I as we had two different ideas of what we were looking for. She listened to us both and tried her best to find us properties that would make us both happy. She was knowledgeable, accommodating, supportive, willing to go the extra mile and made the process more comfortable. I would call her with random questions and I never got the feeling that I was bothering her. I recommend her to people all the time when I hear they are looking to purchase a home.
"
- Erica Bowling
"
I highly recommend Amber Gross as your agent. Outstanding performance and customer service. She's helping me with a unique and tedious 3 phase process of selling a home, condo and the purchase of a new home. She successfully completed the first phase and will be starting the next phase. If you're looking for an honest, 'give-it-to-you-straight," no nonsense agent, then she's the one.
"
- Donald A Grant (Federal Contractor)
"
Tabitha is an amazing and caring agent. My brother and I were settling my father’s estate and she was instrumental in helping us to sell a property. She went above and beyond to make the process go smoothly. I would highly recommend Tabitha if you need to buy or sell a property. I will DEFINITELY be using her in the future for my real estate needs, she is a true gem.
"
- T Bryant
"
Amber Gross was over the top professional. I would recommend, which I've already done someone to her well before my closing date. I wanted to give up a many of time because it was EXTREMELY overwhelming for me. However Mrs Gross reassure me that it wasn't nothing I was wrong it's how the market I set now. She would say we're in this together as a team. I can go on and on about the months (5) looking at homes and she was there every step of the way and even felt my pain when I didn't get some homes. A BIG KUDOS to her and her phenomenal work that she's doing. Thank you again.
"
- Crystal Carter (Client )
"
I was very impress with Tabitha for her dress code very professional patience soft spoken with a smile .I had no knowledge of the process selling a home but she helped me with everything including pulling up forms on the internet and signing them She was a blessing to me when you are over 70 young people don` t have patience with you anymore I truly thank God for Tabita She was the BEST.I highly recommend her to anyone that needs help in selling their home
"
- Melinda Rogers
"
From the first time we talked back in July to now (weeks after closing), Devin has been nothing short of helpful, professional, respectful, and an all around amazing realtor. There was no need to continue my search after speaking with him. He doesn't stop the search until the client knows and feels that they have chosen the right home! Devin, thank you over and over again for all your help and the work you put into to helping me find a home. As Devin says "trust the process" and he came through all the way.
"
- Alaya
"
Nkechi did an amazing job in assisting my husband and I in the sale of our home. She was always available, very easy to communicate with, knowledgeable, and was able to assist us in accepting an offer in less than one week! There were some hiccups along the way in preparing the home for sale and without Nkechi's help we would not have known what to do. Thank goodness she was there to help! We are truly happy that we chose her to assist us and we completed trusted her judgment along the way.
"
- Nyasha Pendleton
"
Amber thank you for providing guidance to the Negus Investment Group during this process. We understand the difficulty in working with a group that has many questions. Your patience and professionalism allowed us to meet and make the best decisions involving the sale of our property. On behalf of the Negus Investment Group we recommend your services and expertise for anyone looking for an agent and we are looking forward to working with you on future deals.
"
- Brian Henderson
"
Devin was great need I say more????
"
- Anthony Stewart (Home buyer )
"
Tabitha Richardson did exactly as she said she would!
At our initial intro meeting, Tabitha told my husband and I and I quote, I'll have your home sold in a week." She meant every word. Listed, and under contract in under 48 hrs, and negotiated a better price than what the buyer offered. Amazing! Very business savvy!
Tabitha is extremely knowledgeable, diligent, professional and a delight to work with. I'm forever grateful our agent search led us to her. I highly recommend Tabitha to Lead you through your Next Home buying/selling needs.
"
- Octavia Blackwell
"
This letter will serve as my letter of recommendation for Real Estate Agent Brenda Brown. She assisted me with the purchase of my first home in Baltimore, Maryland in 2022. I contacted many real estate brokers/agents and can say with confidence that Brenda Brown is the best in the business.
Brenda Brown is very conscientious and tenacious. She keeps her client's best interests in mind. One of the qualities I respected the most was her no- nonsense style. As a busy executive, I don’t have time for nonsense. She gets to the point quickly yet professionally, always respecting the client's time. She does an exemplary job of listening to her client’s needs and does not waste time showing properties that do not meet the client’s objectives. She is extremely responsive to questions and responds immediately.
I have the highest level of confidence in her and will be contacting her for all future transactions, I will only have Brenda Brown represent me because it was a very positive experience.
Respectively submitted,
Angela Paige
"
- ANGELA PAIGE
"
Devin was an outstanding agent to work with. He’s time oriented, detailed, and honest. Devin was committed from beginning to end. He sold my home in 30 days. Moving forward, he and I are already working on our next project together. I’m very happy for him because his dedication and hard work deserves the best rewards.
"
- Emmanuel Johnson (System Administrator )
"
Devin is an excellent real estate agent that helped me to closing on my house. His professionalism, expertise, and patience with me, far exceed any agent that I have ever worked with. He came highly recommended to me and I was very impressed.
"
- Marvin Miles Jr (Assistant Executive Chef)
"
Ms. Brenda is highly professional and knowledgeable.
I will like to continue working with her.
I recommend more than 5 stars.
"
- Bolaji Peters (Erosun Inc)
"
As a first-time seller, Ms. Brown provided me with unlimited support in walking me through the process of selling my home. Her knowledge of real estate was evidenced by her detailed explanations of the process & in addressing all of my concerns. Ms. Brown displayed sharp business acumen regarding all real estate matters. I would highly recommend her to you in the selling/purchase of your home.
"
- MARY A CARTER
"
First of all I don’t even know where to start. Tabitha came into our lives through our amazing Lender Charles Wilson at Home Legacy, he introduced us to her and that’s when the magic started. Upon meeting her in person she called us to introduce her self and give a brief background of herself and also for us to share where we currently were with purchasing our first home. We had so much frustration and was about to give up on the process and she literally saved the day. She took us out and showed us any home we wanted to see and she also recommended homes based on our taste as well which was awesome! She is extremely knowledgable and thorough! She even has a informative book to help guide you to the right steps to becoming a home owner. She always has a pleasant attitude and is truly a sweet heart. She has stole our hearts and is apart of the family, that’s how much we adore her. She made the deal happen for us and got the job done seamlessly, and most importantly closing was a breeze! I would recommend everyone to her, because you are in great hands! Thank you Tabitha for everything ??
"
- Cherise Mordaunt
"
Nkechi helped us sell our home using a stress free approach that makes you really appreciated. My husband and I were well informed throughout the entire selling process. Everything from prepping the house for sale to listing the house, scheduling visits, and final negotiations wasn’t as overwhelming with Nkechi’s support. I believe that her marketing tactics helped us secure multiple offers and she always had our best interest at heart. She provided wise counsel from start to finish and her use of technology was appreciated, especially during document signing and scheduling visits. Overall, we were very satisfied with our experience and would definitely reach out to her for future real estate needs.
"
- Tolu Apaloo
"
Devin did an awesome job marketing my home. He is professional, friendly and a hard worker. He made me feel like a priority even though he was working with multiple clients.
His social media presence is what stands him out from the crowd. He uses those tools to help market your home.
As an investor, I will continue to use him on my future projects.
"
- Penny Cypress
"
Devin is the best! He truly made the home buying process easier. He was with us every step of the way. Devin is very knowledgeable and makes his clients feel like family. I would recommend Devin to anyone buying or selling a house.
"
- S.Brace
"
Brenda Brown was amazing, she explained the process, and from the start, she knew how much our home would sell for. "She was on point" She not only did her homework but walked us through the steps making our sale stressed-free.
I highly recommend Brenda Brown to anyone who is nervous about the sales process or looking to make this an easy process in general. She is straightforward, cares about your goals, and will get the job done!
"
- Eileen Gonzalez
"
I would give Amber Gross 1000 stars if I could. Over the last few years, Amber has been in conversation with my husband and I over the sale of our house. She has been patient and kind every single step of the way. We honestly had other options of friends that we knew would be more than willing to help us when it came time to sell, but I strongly believe that the Lord sent her our way.
We live in South Carolina, and wanted to sell our house that was located in Baltimore. Amber stepped up and filled in where we couldn't, and treated our house like it was her own. She gently guided us, never forcing her will, and in the end our house was sold quickly, and at a great price.
I will always recommend Amber as an agent. The experience was better than I would have ever imagined.
"
- Kimberly Johnson
"
I first worked with Tabitha 12 years ago when I bought my home and was very happy with how she handled everything. Now, 12 years later I decided to sell and once again sought out Tabitha. There were lots of bumps in the road this time - none that we could have avoided. But through it all, Tabitha kept me optimistic and everything moving forward! I highly recommend Tabitha Richardson to anyone looking to either buy or sell a home!
"
- Kathi Sohn (Body Memory Process, LLC CEO)
"
I had a fantastic experience with Tabitha. She was incredibly knowledgeable about the real estate market and the buying process. She was supportive and responsive throughout the process and essential in securing my home purchase.
"
- Kenneth Walk
"
Nkechi is a dedicated and determined woman, hard working , know how to approach, accommodate the customer depending on his needs, a woman you can trust in the high level of professionalism. I will recommend her to anybody who want to purchase or sell a house. I will say keep continue doing what you do to every customer you have and God will see you through.
"
- Alain Constant Bopda (Customer)
"
Devin has been instrumental in helping me locate, and purchase properties in Baltimore. As an investor, it is crucial to work with an agent who takes pride in their work, and is committed to their client’s success.
Devin has extensive knowledge of the area he services. He works hard for his clients, and has connected me with local resources, and tradespeople that have been vital to the growth of my business.
"
- Leonie Lewis
"
As a first-time home buyer I had done some research beforehand but was really grateful for Devin! The process went so smoothly and he was an absolute pleasure to work with. He was very knowledgeable about the process and was a great resource. He offered his opinion when I asked and helped me to consider things I hadn’t thought of. I’ll definitely reach out to Devin in the future and I recommend him to all my friends and family!
"
- Verlia Sanders
"
Tabitha Richardson is the best! She helped my husband and I with finding and closing on a home in 2 months. Tabitha was very knowledgeable about the market and she answered our questions with ease. Tabitha was very patient with us even when my husband was being a little difficult. If we had to rate Tabitha on a scale from 1-10 with 10 being the best she would without a doubt receive a 10+++
Very professional and very easy to get along with.
Thanks for all of your help Tabitha we Love you!
"
- Alicia Brown
"
Tabitha was an outstanding realtor. She was pleasant to work with and very knowledgeable about the real estate processes. I would definitely use her again and I have already given her name and number to a few other people that need a realtor.
"
- Kenyatta Powers Rucker (Chief Information Officer)
"
Our home buying experience with Tabitha was amazing from start to finish. Her attention to detail toward our needs and wants for our home were unmatched. She wouldn't let us settle for nothing less than our vision of our home. Tabitha and her team were there to answer all our questions no matter how small. This is important for a first time home buyer. Her ability to connect us to all the professionals we needed to make the process seamless. Tabitha didn't leave any stone unturned.
We are grateful to have had her as our realtor through this process.
I have already recommended her and will continue
to do so going foward.
"
- Pauline Lloyd
"
Amber Gross did an incredible job as my realtor with the purchase of my property. As a first time home owner, I was extremely nervous throughout the process. With Amber’s direction and professional demeanor she helped to relieve my anxiety and got me to the closing table successfully and with the keys in my hand to my new home at the very end. Amber was patient with me, she addressed all of my concerns in a timely manner and above all she truly cares about each and every one of her clients. I endorse Amber with a ten-star rating and recommend her to anyone who is looking to purchase a property. Thank you Amber.
"
- Stacey Queen (Director of Education )
"
Devin was truly amazing..he was very attentive and professional.. he kept me in the loop about everything.. When we were having trouble with CDBG he had patience I didn’t....Devin Robinson is truly the Realtor you want in your corner he’ll fight for you..
"
- Kellie Harris (Buyer)
"
Tabitha was extremely professional from the moment she walked into our home. She made sure we understood everything about the sales process. She carefully walked us through comps in the area and made great recommendations that helped make our home as attractive as possible to potential buyers. The brochures and photos were top-notch! We had an offer within 3 days of listing the property!
"
- Candice Banks (Seller)
"
First - Amber was exceptional!
The property her sold for us was in quite poor conditiion and to be sold as is. Our expectations were low and hoped for enough to get out from under the house. Amber treated us with respect. She went ahead with a market evaluation and came up with a price that was above our expectations. Skeptical at first, Amber worked with us to show the value based on comparable and other work. Again she was great. She got the house listed and under contract in days. When the accepted contract fell through, she reached out to the others that had offered and had us under contract within days. Again, great job!
Navigating from contract to settlement, Amber was there at every step. When issues came up. she was there to either settle them or assist us in resolutions. Again, Great Job.
At a personal level, Amber is positive, knowledgable, highly competent, and has a spirit that is unbeatable. I recommend her highly and with no reservation.
Bert
"
- Bertil Danielson
"
Awesome , knows her stuff and will give honest feedback on potential properties. My wife and i appreciated the suggestions to our home for sale when we went to market and it without a doubt reflected in our closing offer. We will certainly use her again and will recommend her to our friends and family.
"
- Walt Kart
"
Tabitha is very helpful she is very hands on with the process of helping you find the best home for you. Tabitha is very detailed to make the process go smoothly..She is the best!
"
- Dominic & Victoria Hill
"
Nkechi was simply amazing! She was thorough, well-informed, and patient in helping us to navigate some nuances and complexities in selling our home- the presence of an existing tenant, considering the need for repairs and renovations, and identifying a contractor. Needless to say she was top-notch in her market analysis, organized in her paperwork and knowledge of requirements, balanced in her presentation of options, and refined in her recommendations. On a personal note, my wife and I are both professionals and type-A personalities but Nkechi has a calm and collected demeanor, was a fantastic communicator, and expertly provided both an overall strategy and key details along the way. I could not recommend her strongly enough!
"
- James Pendleton
"
The sale of my fathers house couldn’t have been placed in betters hands! Tabitha was professional, kind and was always available when I had questions. Tabitha was absolutely amazing! My family and I will be forever grateful for what she did for us.
"
- Kelli Abreu
"
Nkechi did an such amazing job on my whole purchase and sale experience of my real estate transaction. She was very proactive, made suitable recommendations and highly responsive and quick to get back to you with follow ups.
I absolutely recommend her look forward to working with her again in the very near future
-TA
"
- Tolu A. Ajayi (Managing Partner)
"
It was a pleasure working with Tabitha. She is very knowledgeable and professional. She helped me close on my first home. She also worked with my mother and we closed within a month apart. I would highly recommend her if someone is looking to buy or sell their home.
"
- Angela Jackson (RN)
"
Arlene was such a pleasure to work with. She really took her time and explained everything thoroughly. We were having trouble finding a house with our pre-approved loan and Arlene went back to our loan officer and got them to give us more money so we could find the home of our dreams. She also negotiated with the seller to increase money at closing. She was patient and a very good listener. It was such a good experience working with her being as though this was our first time buying a house.
"
- Kenneth Borns and Letonia Blanding (HIM Support Specialist II)
"
Tabitha took the uncertainty and anxiety away from the home buying process with her weekly email updates and periodic text. She was a pleasure to work with and seemed like family. If you’re looking for a great realtor look no further!
"
- M. Easley
"
Devin is an Amazing agent! He performed check-ins with me and kept me motivated and I believe in the possibility of owning my home on my on. He paid attention to details, replied back to me promptly, always professional and kept me abreast of the current market. I had other options with other realtors, but Devin stood out, I’m so glad he was part of making my dreams come true! A well experienced and knowledgeable agent that definitely has your best interest!!!
"
- Jeanerose Francois Leveille (Registered Nurse )
"
Mrs. Brown,
Has the qualities that make her an extremely successful and effective realtor. I can't say enough about her professionalism and knowledge in the industry. She has high integrity and is very conscientious and tenacious, always keeping the client's best interest in mind!!
If you have any questions, I would be happy to email or talk with prospective client's to provide feedback!
Feel free to contact me at [email protected]
"
- Nicole Harris (Buyer )
"
I am very much grateful that Nkechi was helping us out every step of the way. Actually going beyond at some point to get this done. This was a stressful process and she did her absolute best to simply brush that away! Thank you!!! I will definitely be giving her all the recommendations going forward.
Many blessings!!
"
- Chris Heaggans (Home Owner)
"
Tabitha did and amazing job helping me purchasing my first home.Also she was very professional about everything and she went above and beyond for me .She stayed within my budget because I was on a strict one and we searched high and low trying to find the right property for me . In conclusion I would highly recommend her to anyone who is trying to buy property in Maryland.
"
- Kenneth baker jr (Customer )
"
Arlene did an excellent job helped me throughout the whole process of home search and buying. She is amazing
"
- Stella Okolo
"
Great experience with Nkechi! Sold fast, and she took great care of us!!
"
- Brian Sturdivant
"
Tabitha is God sent to me, she is very professional, experienced and on top of everything. I highly recommend Tabitha as your realtor.
"
- Jessica David-West
"
We absolutely loved our experience working with Dev on the purchase of our first home. Since we were moving from out of state, we did virtual showings with Dev, and he gave us his honest opinions and recommendations. Once we saw our house in person, it was exactly how it looked on the virtual showing!
Dev was so patient with all of our first-time-buyer questions, and our entire process was very smooth. We would highly recommend working with Dev if you are looking to buy/sell!
"
- Kelsey
"
Devin was very professional and very helpful with the search and purchase of my first home, he made my experience a great one because he is so educated on the home buying process it became easy for me, i highly recommend him!
"
- Shania Whitaker
"
Tabitha was extremely knowledgeable about everything. She communicated with me every step of the way and was patient in explaining each step of the process. I would definitely work with Tabitha again! I highly recommend her for all your real estate needs.
"
- Icia Ragsdale (Customer)
"
Devin was a great realtor! He was there every step of the way helping me find the home that was perfect for me!
"
- Tanaysha Matthews
"
Tabitha is God sent to me, she is very professional, experienced and on top of everything. I highly recommend Tabitha as your realtor.
"
- Jessica David-West
"
I would like to just say that you have changed a part of me into the man I've always wanted to become a responsible homeowner I didn't think it would ever happen for me in this life time so thank you from my heart Tabitha Richardson
"
- Kenneth Baker Sr
"
Amber has been nothing but AMAZING through the entire process of selling our home. From the moment we selected Amber to be our listing agent she has been nothing but professional, courteous, understanding, AVAILABLE, and helpful. Amber has been nothing short of outstanding through the stressful process know as home sales. I would recommend Amber to anyone and everyone to be the agent for their needs, whether selling or buying. Me and my wife are more than lucky and extremely blessed to have Amber as our agent. Give Amber a raise, because she is truly the definition and example of exemplary service in the real estate field. All the gratitude to Amber and Next Home, for having professionalism as a cornerstone of this brokerage.
"
- Davon Johnson (Blessed!)
"
I have worked with a few realtors and Devin by far was my best experience. He helped me look for my beautiful home, and didn’t stop until we found it. Devin is patient, trustworthy, genuine, and overall a great guy. I would say if you are looking for a home and someone to have your back throughout the process Devin is your guy. I greatly appreciate him for all his work. Thanks again Devin!
"
- Stacy C
"
I am very impressed with Devin's commitment to not only assisting in the process of homeownership for his clients but building a brand that he can be proud of! He is a smart, driven and professional young man who has a bright future ahead of him. I would recommend him without question.
"
- Tracey Baylor-Wilson (Administrative Officer (State of Maryland))
"
Working with Tabitha was was great! She was very transparent and made me feel like she had my best interest in mind during the house search. She answered any questions that I had and always got back to me if she wasn't immediately sure. Tabitha and her team, lead me through the process insuring it was stress free, I would definitely recommend.
"
- Brittany Boykin
"
Devin is very professional and went above and beyond to find us the house of our dreams!
"
- Montego & Tracey Wilson (Administrative Officer (State of Maryland))
"
Amber was amazing from start to finish. She was professional, efficient, and organized. I would definitely recommend her services to anyone looking for a realtor.
"
- Dunia Thornton
"
ABSOLUTELY AWSOME!!! THIS YOUNG LADY IS THE TRUTH!! SHE KNOWS THE ENDS AND OUTS...SHE WILL ALWAYS BE TRUTHFUL AND WILL STEER YOU IN THE DIRECTION THAT IS BEST FOR YOU AND YOUR NEEDS!! IM SOOO HAPPY THAY SHE WAS MY REALTOR.....AN ABSOLUTE 10 OUT OF 10!!! HANDS DOWN...AMBER ROCKS!!!!
"
- Howard Nelson (Client )
"
He's done a wonderful job very upfront and honest his diligence is greatly appreciated love the new home we have
"
- Gary boykin
"
Good relationships are important. Especially when you are considering a realtor. Brenda Brown assures the client that good communication is an important part of the process. The diligence to stay on top of each detail builds that trust and dependability one can rely on during this venture. With that being said, this realtor is self motivated, pays attention to detail and understands the local housing market. Her team approach with the client is a management style that solves problems and builds successes.
"
- Marcia Larkins
"
Tabitha was so professional and patient with me in my search for a property to house several businesses. She and I have been on this journey for some time.
I feel it was well worth the wait because we were blessed with the "Best" property for its intended use. We had fun, laughed and did some drive byes on many occasions. We toured so..... many properties. Both of us remained optimistic, and knew that the right property fulfilling my wish list would eventually become available, and it did! Tabitha imparted so much information and was excellent in her assessment of what to look for in comps, remodels, etc. I learned a lot and appreciate all of the sharing and teaching moments. Although this was our 3rd purchase, it was our 1st commercial, and many things were different. I am so grateful for Tabitha's assistance, support, real estate knowledge and the mere opportunity to work with her (my friend) on this level. Our perseverance paid off!!! You are the absolute best!!!
Thanks Tabitha
"
- Debbie L
"
Tabitha represented the seller of a property I purchased. She is very professional and has been a pleasure to work with throughout this process of acquiring a commercial building. I highly recommend her to all buyers and sellers of real estate. Thank you very much Tabitha, looking forward to working with you again.
"
- Gabriel Martino (PRESIDENT/OWNER)
"
Working with Devin with absolutely amazing! Very knowledgeable on houses, help me find what I wanted and was in top of everything!
"
- Kenyonna Samuels
"
Devin worked really hard this help me find the house of my dreams and to sell my old house! He communicated every step of the way and made sure my wife and I understood the process. I definitely recommend his services.
"
- phillip allen (vehicle tester)
"
Nkechi is the best. I felt like I was her family member. She took that great care of me. I just love her. I would recommend her to everyone. During the sale, I lost a family member, she was patient and kind to me. I’ll remember that forever.
"
- Donna Sturdivant (Director )
"
Tabitha is really experienced and knowledgeable in all that is real estate. She made purchasing a house easy. She was always ahead and very communicative with help and answers.
"
- Lovell Rodgers
"
Good Afternoon,
I just want to say thank you. Mrs. Brenda Brown was a joy to work with. She came highly recommended. and I enjoyed working with her. She was pleasant at all times, she keep me abreast of everything from day one until I went to settlement. She has a wonderful spirit and such a caring heart, with the best attitude.
Thank you,
Shae D. Smith
"
- Shae D. Smith
"
I started out wanting to buy my second home somewhat hesitant. Tabitha made my transition smooth as possible. We had many setbacks but I finally closed on my second home. Thanks
"
- Leslie Owens (Registered Nurse )
"
I highly recommend Devin Robinson for anyone looking to sell their home. Devin was professional, thorough, and demonstrated excellent market knowledge throughout the process. He provided valuable advice on preparing our home for sale, implemented an effective marketing strategy, and communicated effectively every step of the way. Thanks to his outstanding negotiation skills, we secured a fantastic deal. If you want a reliable realtor who will go above and beyond, choose Devin!
"
- Lynn Wall
"
Greatly appreciate his line work. I'm absolutely proud of the effort he gives to help me and my family to get the home we deserve
"
- Annette miles
"
Highly recommend! Very Knowledgeable
"
- Tamara Carter
"
Tabitha was very professional and very knowledgeable about all that I needed,she was honest and upfront with what I needed and wanted. She addressed me desires compassion and efficient to the point where I received above and beyond what I was expecting. The bottom lines is if you’re looking for someone to trust and will work towards you getting the most out of your process. She’s the one an I’ve dealt with many but no one has come close to doing the job that she does.
"
- Robin BranchJohnson (Ups driver )
"
I must applaud Tabitha for all of her hard-work and dedication. She was very informative and patient with me during this process. Thank you Tabitha for making family’s dreams come true.
"
- KriChan Green
"
My Husband and I were very pleased with Tabitha as our realtor and didn't believe she could sell our home, but she did and fast. She is professional, committed, and caring to her clients. I recommended my daughter and now she on her way to being a first time home owner. YOU ARE THE BEST. Thanks Tabitha
"
- Ursula Johnson (Office Secretary III )
"
I was nervous about buying a home. It's such a huge step. But I attended a few of the very informative seminars that Devin hosted. He explained the process from beginning to end. He answered questions and was very patient with reexplaining anything I didn't understand. Once I got serious about buying a house, he made himself available. He emailed me listings based on what I told him I wanted and he made arrangements so that I could see them. Once I found a house I loved, he went to work on negotiations! I ended up with equity in the house as well as receiving a huge seller;s contribution! If you want a realtor who really works for you and makes sure that you get THEE best deal for your money, then Devin Robinson is definitely the realtor you want! He's my realtor for life!!
"
- Laurie Salem (Customer)
"
Amber Gross was excellent in assisting me with my new home purchase. Even though she didn’t need to do much because my home is new construction, she still was very hands on during the process. She made herself available to take address any questions or concerns I had. Amber proved to be very professional and knowledgeable in real estate. I would definitely use her services again if needed and I would recommend her to future home buyers!
"
- Lawanda Barber (Security professional )
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